Contact Us

We are here to help. If you have any questions about your order, shipping, returns, sizing, or our products, please feel free to contact us.

Customer Support

For order assistance, product questions, shipping updates, or return requests, please contact our support team by email.

Email: nasir@rivensoq.shop

Response Time

We usually respond within 24–48 business hours. Please include your order number when contacting us about an existing order so we can assist you faster.

Store Information

Store Name: Rivensoq

Website: rivensoq.shop

Store Address: 2 LOVELL WALK, RAINHAM, UNITED KINGDOM, RM13 7ND, Rainham, United Kingdom

Before Contacting Us

To help us handle your request quickly, please include the following details when contacting us:

  • Your full name
  • Your order number
  • The email address used for your order
  • A clear description of your question or issue